Director's Letter Welcome to the Department of Consumer and Regulatory Affairs website. As Director, I want to assure you that DCRA is working to meet your needs whether you are a DC resident, consumer, developer, business owner, or licensed professional. DCRA's goals are to streamline our procedures, provide quality customer service and make DCRA a viable resource for people living and working in Washington, DC. Your feedback is essential to improving our services. We want satisfied customers. Please send your comments online via Ask the Director, or write: Director DC Department of Consumer and Regulatory Affairs 941 North Capitol St., NE, Room 2200 Washington, DC 20002 This website is intended to inform you and make it easier for you to communicate with us. Visit often to take advantage of our upcoming programs and events. Sincerely, Linda Argo